Paxar 9840 User Manual download pdf (Page 15)

Troubleshooting 3-3

MonarchNet Configuration Problems

If you are having problems using the MonarchNet utility to

configure the unit, check the following:

1. If using MonarchNet for TCP/IP, verify there is not a

router between the workstation running MonarchNet

and the print server. Since the print server does not

have an IP address, TCP/IP communication can not

be started across a router. Run MonarchNet on the

same subnet as the print server. MonarchNet for

NetWare does not have this limitation.

2. Verify the print server has a solid green light. If the

LED shows a rapidly flashing green light, make sure

the network cable is attached. See “Ethernet Print

Server Status” for more information.

Unable to Print

If you are having problems printing, please verify there is

communication between the printer and the print server

by printing a configuration page. To print a configuration

label, press the Test button on the side of the Ethernet

print server. If a configuration label does not print, verify

the printer has supplies and is on-line. The configuration

label prints in MPCL format. If problems persist, contact

Technical Support.

When turning on the printer or after

sending a ^PR (printer reset)

immediate command, wait at least

eight (8) seconds before sending data

to the print server. Any data sent to

the print server before the 8-second

interval may be lost.

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Paxar 9840 User Manual Page 15